Your shield against unexpected bugs, Ensuring new features don't disrupt what's already stable. Catch issues early to maintain quality and performance, And keep your software running smoothly, every time.
What is a Regression?
A regression in software development refers to a bug or defect that reappears after a new update, feature, or change has been made. It happens when something that was previously working correctly stops functioning as expected due to recent modifications.
Why Do Regressions Occur? Regressions can happen for several reasons, including:
Code Changes: Modifying existing code to add new features, fix bugs, or improve performance can unintentionally affect other parts of the software.
Dependencies and Integrations: Updates to third-party libraries, APIs, or external systems that the software relies on can cause regressions.
Environment Changes: Differences in hardware, operating systems, or other components can lead to regressions, especially if the software isn't thoroughly tested across different environments.
Human Error: Mistakes in the coding process, incorrect implementation of changes, or incomplete testing can introduce regressions.
Types of Regressions
Functional Regressions: These occur when a specific feature or functionality that was working correctly stops functioning as intended. For example, a login button that no longer works after a code update.
Non-Functional Regressions: These are related to aspects like performance, security, or usability. For instance, an update that causes the software to run slower or introduces new security vulnerabilities.
Impact of Regressions Regressions can have significant impacts on software quality and user satisfaction:
Decreased User Experience: When users encounter bugs or broken features that were previously working, it can lead to frustration and a loss of trust in the product.
Increased Costs: Fixing regressions often requires additional development and testing resources, leading to higher costs and longer development cycles.
Potential Revenue Loss: Regressions, especially in critical applications like e-commerce platforms or financial systems, can lead to revenue loss due to service disruptions or customer dissatisfaction.
Preventing and Managing Regressions To effectively manage regressions, software teams should adopt a proactive approach that includes:
Regularly Testing and Monitoring: Regularly re-running a comprehensive suite of test cases to ensure that new changes do not adversely affect existing functionality. This can be automated to increase efficiency and coverage.
Continuous Integration (CI): Implementing CI practices allows teams to automatically build and test software changes frequently, catching regressions early in the development process.
Version Control and Code Reviews: Proper version control and thorough code reviews help identify potential issues before they become regressions.
Use of Automated Tools: Automated testing tools and monitoring systems can help quickly detect and diagnose regressions, minimizing the impact on end-users.
Testing in Real Environments: Testing in environments that closely mimic real-world usage helps identify regressions that may not appear in controlled testing environments.
HOW TO PERFORM REGRESSION TESTING
At Rasonix, we are dedicated to maintaining the stability and reliability of your software through our comprehensive regression testing services. Here’s how we ensure your application remains robust with every update:
01.
Detect Changes In The Source Code
Detect changes in the source code to ensure updates don't introduce new issues or disrupt existing functionality.
Prioritize Changes and Product Requirements
Prioritize the changes and product requirements to focus on during regression testing.
Determine Entry Point and Entry Criteria
Define the entry point and the specific criteria needed to begin regression testing.
Determine Exit Point
Identify the exit criteria and conditions for successfully concluding regression testing.
Schedule Tests
Plan, Organize, and Schedule regression tests to thoroughly cover all critical application areas and identify potential issues early.
Regression Testing Services
As businesses seek robust, flexible, and user-friendly digital platforms, our solutions have emerged as a top choice.
Automated Regression Testing
Using automated tools to quickly run a suite of regression tests whenever new changes are made, ensuring consistent coverage and reducing the time required for testing.
Manual Regression Testing
Performed by QA specialists to identify edge cases and complex scenarios that automated tests may miss, ensuring a comprehensive evaluation of the software.
Functional Regression Testing
Focused on verifying that core functionalities remain intact after updates or changes, preventing critical features from breaking.
Performance Regression Testing
Ensuring that software performance metrics, such as speed, response time, and resource usage, do not degrade with new changes.
End-to-End Regression Testing
A complete testing service that checks the entire application workflow from start to finish to ensure all integrated components work seamlessly together after changes.
Continuous Regression Testing
Integrating regression testing into the CI/CD pipeline for ongoing, automated testing with every new code commit, catching regressions early in the development cycle.
Assure Journeys. Transform Experiences.
Rasonix revolutionizes the way businesses transform and optimize customer experiences. The Rasonix replaces time-consuming, error-prone manual processes, empowering enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including voice, video, and conversational AI. Rasonix helps many of today’s leading brands raise the bar on customer experience by ensuring that customer journeys perform exactly as designed, and that CX systems operate as intended, even under pressure. Rasonix is the only choice for complete, end-to-end CX transformation!
What Is Regression Testing for Customer Experience?
Regression testing is essential for maintaining and improving customer experience by ensuring that software updates do not adversely affect existing features. It helps provide consistent functionality, prevents new bugs, reduces downtime, enhances reliability, and contributes to a positive user perception. By integrating thorough regression testing into your development process, you ensure that your software remains reliable, user-friendly, and capable of delivering a high-quality experience to your customers.
Benefits of Choosing Our Regression Testing
Our regression testing ensures that new updates or changes don’t disrupt existing functionalities, providing a stable and reliable software environment.
By quickly identifying and addressing bugs, we help accelerate your release cycles, allowing you to bring new features and improvements to market faster.
Early detection of issues through thorough regression testing helps avoid costly fixes and rework later, optimizing your development budget and resources.
We provide extensive coverage of both core and edge functionalities, ensuring that every aspect of your software is validated and no issues are overlooked.
Our testing services are designed to scale with your project’s growth, offering flexible approaches whether you need automated, manual, or hybrid testing solutions.
By maintaining high quality and performance standards, we help deliver a seamless and satisfying user experience, fostering greater customer satisfaction and loyalty.
Why Choose Regression Testing?
Prevent Recurring Issues
Regression testing is crucial for catching bugs that might reappear after code modifications. Even after fixing a problem, new changes can sometimes unintentionally reintroduce old issues. By regularly running regression tests, you ensure that previously resolved defects don’t resurface, thereby maintaining the stability of your software.
Ensure Consistent Quality
As your software evolves with new features and updates, regression testing ensures that existing functionalities remain unaffected. This process verifies that new changes don’t disrupt current operations, helping to maintain a consistent quality and performance level. It’s a safeguard against inadvertent regressions that could degrade user experience.
Catch Unintended Consequences
Software changes, whether they are new features, bug fixes, or performance improvements, can have unintended side effects on other parts of the application. Regression testing helps identify these unforeseen impacts by checking the entire system, ensuring that new code doesn’t inadvertently cause failures or errors in previously stable components.
Support Rapid Development
In agile and continuous integration/continuous deployment (CI/CD) environments, frequent updates and rapid development cycles are common. Regression testing, particularly when automated, supports these fast-paced changes by quickly validating that updates don’t break existing functionality. This speed enables developers to release new features and fixes more efficiently while maintaining software quality.
Reduce Costs
Detecting and fixing issues early in the development process is significantly more cost-effective than addressing problems after release. Regression testing helps identify bugs before they reach production, minimizing the risk of costly post-release fixes and reducing overall development and maintenance expenses.
Boost User Confidence
A software application that consistently performs well without unexpected issues instills confidence in its users. By ensuring that new updates do not negatively impact existing features, regression testing enhances the reliability and stability of the application, leading to higher user satisfaction and trust. A seamless and dependable user experience is crucial for retaining customers and building a strong reputation.
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Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://rasonix.com/ ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
The Platform is owned by RASONIX, a company incorporated under the Companies Act, 1956 with its registered office at HD-274, WeWork Prestige Atlanta, 80 Feet Main Road, Industrial Layout, Bengaluru Koramangala 1A Block, Bangalore, India (hereinafter referred to as ‘Platform Owner’, 'we', 'us', 'our').
Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
The use of Platform and/or availing of our Services is subject to the following Terms of Use:
To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information.
You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore and Karnataka.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Privacy Policy
This Privacy Policy describes how RASONIX and its affiliates (collectively "RASONIX, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://rasonix.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection - We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship, and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be RASONIX seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage - We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about online and offline offers, products, services, and updates; customizing your experience; detecting and protecting us against error, fraud, and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
Sharing - We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payments opted by you. These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorized law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions - To protect your personal data from unauthorized access or disclosure, loss, or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.
Data Deletion and Retention - You have an option to delete your account by visiting your profile and settings on our Platform, this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments, or any other services we may refuse or delay the deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.
Your Rights - You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent - By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy - Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
RASONIX does not accept cancellation requests for perishable items like flowers, eatables, etc. However, a refund/replacement can be made if the user establishes that the quality of the product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
In case of any refunds approved by RASONIX, it will take 15 days for the refund to be processed to you.
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